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Friday, July 25, 2008

Admin & Support Misgivings

Admin & Support Misgivings
Disgusting admin and customer support! Some even don't know their own product, policy or guidelines. Some even hide their mistakes or errors from management. If they can't solve your issue, they will stop responding to your inquiries just to save their ass. They will wait until you get tired of communicating with them and just forget about it! Sure I got tired and tried to forget about it. Now I wrote and posted about it! The internet is mightier than inefficient websites, admin and support staff!

1 comment:

  1. I also dislike poor customer service. Having trained customer service reps for a major corporation, I can tell you that they are not only the front line of any business, but they can also make or break a business.